Frequently Asked Questions (FAQ)

What is a custom made garment?

Custom made garments are custom sewn to your specifications provided or selected by you.
Custom made garments are especially unique since they are sewn only for your order and your preferences and measurements.

Can I order a custom made garment based on Black Licorice Bridal Couture designs?

For sure! We are a design studio and all of our designs are yours to order!
You can choose any design from the Black Licorice Collection and we will try to remake it as similar to the original design as in our catalog (with the needed accommodations to fit your dream dress and fit).
Unfortunately, sometimes it is impossible to recreate the dress exactly as in the catalog since not all fabrics used in previous collections are on the market constantly, therefore we need to change certain fabrics to the most similar fabrics available (subject to availability) or to the fabric you will love the most.

Can I order a custom made garment based on my idea/ pictures?

Yes you can! For your dream dress we can be inspired by your ideas and inspiration pictures to get the look and feel of the dress you want. Steps are as follows:
1. We will discuss your budget, needs for the occasion and get your measurements.
2. We will start the process by making a sketch according to your idea and inspiration that will compliment your body and fit you best
3. We will choose fabrics and embellishments according to your budget and availability of fabrics and details
4. We will schedule process including any test garment fittings.

How long does it takes to sew a custom made garment?

A custom made dress takes more time to sew since it is made and fitted especially for you.
After taking your measurements, the sewing process can take between 3 weeks to 2 months of sewing and fittings.
Therefore, time should be taken into consideration when you are planning on ordering a custom made dress from Black Licorice Bridal Couture.

Fitting Chart

As all of our garments are hand-sewn and custom-tailored, the finished garment may vary by about 1/2″ inch in either direction of the specified measurements.
It is customary, for most, to have minor alterations to get a perfect fit.
For the closest fit to your body, we recommend you measure yourself according to our instructions.

How do I take my measurements in order to purchase the correct size?

Please follow the instructions below to understand the correct measurements method we use for Black Licorice Bridal Couture garment measuring:

Key Points For Your Attention Before Measuring:
1. Your dress size measurements should be taken while wearing undergarments similar to the ones you will wear with your desired garment.
2. Wear shoes similar in height that you plan to wear with your dress when measuring.
3. Stand with your back straight, keep your head up, relax your arms, and down at your sides.
4. Your bust size IS NOT your bra size


Return- How/ When can I return an item?

Please note that all Black Licorice Bridal Couture’s items are hand made once an order is received. Therefore, everything is considered “Custom Made” and can not be returned or exchanged and sales are final with no exceptions.
Please note it’s the buyer’s responsibility to know her correct measurements and choose the correct size according to the size chart. Please feel free to contact us if you have any questions regarding the sizing.
Please note alterations may be required locally for a perfect fit once your garment is received.

However, We do offer free alterations if there is any mistake from our end. You must contact us within 72 hours of receiving your item and provide a photo to be eligible for a free adjustment. This deadline cannot be extended!
The buyer is responsible for the shipping back fee and providing a tracking number for the package. view the policy


Shipping

We offer shipping inside worldwide via United States Postal Service.
For all shipping methods, you will receive tracking information associated with your item and you’ll be able to track them online.

For made to order items, please allow 7-28 days for us to process and create your order. Processing time is required for us to create your order and prepare it for shipping. View the policy

Payment Method

All items (including custom made to order garments) will be fully paid upfront by PayPal, Venmo, cash, or a direct money transfer. You do not checkout on this site. All orders are personalized and taken by phone or email and invoiced for payment directly.